Have a question or need help with your order? Our customer service team is happy to assist!

Helpful Tips

Please include your Order Number (if applicable) in the subject line.

In your message, share your question or concern with as much detail as possible.

Customer Service Hours

Tuesday – Friday, 9:00 a.m. – 6:00 p.m. EST

(Closed weekends and major holidays)

Response Time

We aim to reply as quickly as possible:

Please allow 24–48 business hours for your email to be reviewed and responded to.

Some inquiries may require additional investigation. If so, please allow up to an additional 48 business hours.

Thank you for reaching out to Jus4Us, we truly appreciate your support!